Your questions, our answers

Everything you need to know about our products, deliveries and commitments.

1. USE & APPLICATION
How to apply the cream for real results?

On a clean, dry, bare nail, apply a small amount to the entire surface. Massage for a few seconds until completely absorbed. Use once or twice a day (morning and/or evening). For more intensive treatment, apply a generous layer in the evening and leave on overnight.

How long before you see a difference?

From the first few days: the nail is more flexible, and in 3 weeks, it becomes stronger and smoother.

How long does an 8 mL bottle last?

The 8 mL format offers approximately 6 to 10 weeks of daily use, depending on the frequency and number of nails treated.
Just a dab per nail is enough: the formula is concentrated and effective.

2. FORMULA & ACTIVE INGREDIENTS
What are the main ingredients of the treatment?
  • Lakesis: a biomimetic active ingredient derived from mastic tree resin, it stimulates keratin production and strengthens nail density.

  • Castor oil : rich in fatty acids and vitamin E, stimulates regrowth and strengthens the nail plate.

  • Apricot Oil : softens cuticles and brightens the nail surface.

  • Vegetable glycerin : natural humectant, maintains hydration and suppleness.
Does the product contain any controversial ingredients?

No. The formula is healthy, natural, and free of controversial ingredients :

  • Paraben-free ,
  • Silicone-free ,
  • Mineral oil free ,
  • Free from known endocrine disruptors .
Is the product cruelty-free and phthalate-free?

Yes, but this point isn't emphasized because these criteria are already covered by European regulations . Cosmetic products cannot be tested on animals or contain phthalates.

3. SAFETY & COMPATIBILITY
Can I use the cream if I am pregnant or breastfeeding?

Yes. The formula does not contain any ingredients that could be harmful during pregnancy or breastfeeding. If in doubt, it is always recommended to consult a healthcare professional.

Can I use the treatment with nail polish or semi-permanent polish?

For optimal repair, apply the cream to natural nails (without polish). However, you can use it between manicures or massage it around the nail and cuticles even if the nails are polished.

4. DELIVERY, RETURNS & CUSTOMER SERVICE
What are the delivery times and conditions?

Orders are shipped quickly from France. Delivery times vary depending on the chosen shipping method, generally 2 to 3 business days.

Can I return my product?

Yes, returns are possible subject to applicable legal conditions. The product must be unopened and in its original packaging.

How to contact Care by Claudette?

For any inquiries, please visit the contact page by clicking here .

A carefully designed brand

Care by Claudette is a French brand founded by Bénédicte , who is passionate about conscious beauty.

Each formula is designed with exacting standards, respect and sensitivity to offer your nails the best care, without compromising between effectiveness and well-being.

Because behind every product, there is a woman who cares for others with the same care she gives to herself.